Healthcare is an industry that is constantly changing whether it is technology, revenue, or regulatory determined. We have experienced healthcare professionals that have been in the trenches and are now passionate about helping others maneuver these turbulent times. Much of our focus is on the following:
ICD-10
The biggest change made to the healthcare industry in the past 30 years.
It is important that loss of productivity and revenue during this change be kept at a minimum to ensure operations performance, systems performance, and sustainability. We help organizations identify a change management plan to identify those people, processes, and technologies affected by the change.
Revenue Cycle Management
A healthcare organization can only be healthy when the revenue cycle is performing optimally.
We review your current processes from scheduling through debt management to determine if any changes need to be made to improve revenue, contracts, and collection efforts.
Independent M&A Review
It is important that both sides of the relationship have trusted advisors.
Hospital – Physician relationships can benefit from outside independent review of processes, revenue, and contractual arrangements prior, during, or post-merger and acquisition. We are able to help you through this very important and long term arrangement by providing guidance, answering questions, and assisting with negotiations.
EHR Implementation/Recovery
According to Kathy Sebelius, Secretary of HHS, 74% of EHR implementations are considered failures.
It isn’t because the IT department or vendor didn’t perform well. Unfortunately, it is because the correct questions were not explored by operations and clinical departments. With proper management, recovery can happen resulting in more efficiency, better patient outcomes, and a successful revenue management cycle. We ask the right questions for a requirements analysis, advise in system selection, identify training needs, and project manage implementation from an operations perspective. Also, we help organizations recover from an implementation ‘gone bad’ that results in backlogs, negative revenue impacts, and patient care workflow nightmares.
Regular Assessments
A great way to get a baseline and correct deficiencies before an outside agency comes in for the required reviews.
Assessments should be conducted every two years to assess operational performance, systems performance, and sustainability. We can provide an objective review for operations, leadership, HIPAA compliance, privacy and security audits, accreditation or licensing preparation, and risk management. We also provide mock audits and surveys.
Leadership Development
A constant challenge for healthcare executives or middle managers.
We provide leadership and professional development training for individuals, small groups, or conferences for the most current issues impacting the healthcare environment. We also provide ongoing legislative updates and any subsequent training needed.
We would love to discuss how we can work with you to balance patient-centric care with your business needs. Contact Us today for a complimentary discovery visit. If we’re a good fit for your needs then we would appreciate the opportunity to be of service. If we’re not, then please know that we’ve made many friends along the way and will gladly provide a trustworthy referral.
