Most businesses today, much like people in general honestly, are running in many different directions. Heck, I bet you even know folks that have multiple calendars and might actually have a cardiac arrest if they lost their smart phone, right? Let’s not kid ourselves, business leaders are finding less time each day to focus on [...]
It’s that time of year again – baseball fever! Sidebar: Congratulations to the USA Women FIFA World Cup Soccer team; what an amazing group of competitors…warriors really. The stories of how each player made the team, some at the last second and with some “divine” help are just incredible. Ok, back to our theme…baseball. MLB [...]
The United States will be adopting ICD-10, a coding system for diseases and healthcare procedures. Adoption has been delayed (again) until October 1, 2013. Unfortunately we will have to make the transition during the same timeframe in which we are trying to attain compliance to provisions of the health care reform act and the HI-Tech [...]
Suspension bridges provide an excellent graphical representation of six characteristics common to successful organizations whether they are for-profit businesses, charitable entities or membership organizations. For centuries, people have built suspension bridges to cross otherwise un-navigable terrain. In the U.S. two of the most famous bridges, the Golden Gate Bridge and Brooklyn Bridge, were instrumental in [...]
I have had multiple conversations recently with people who were genuinely trying to understand why their doctor’s office operates the way it does. They wonder why it takes so long to get an appointment with their doctor, and then why the actual appointments seem so rushed. Many of them suspect the physician is pre-occupied with [...]
