Operational Strategies

To Reach the Summit You Need a Guide

Let Operational Strategies Be Your Guide to Reach Organizational Success!

Law Firm Begins Ascent to Growth

Law Firm Begins Ascent to Growth

Through a workflow analysis and Business CT scan, Operational Strategies is saving a law firm over $93,000 in costs.

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Knowledge Loss Prevented

Knowledge Loss Prevented

Operational Strategies was engaged by an insurance brokerage firm to help prevent knowledge loss should key personnel leave the firm

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Merger Successfully Completed

Merger Successfully Completed

Operational Strategies assisted an international collection agency successfully merge a new company into their operations.

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Want to Know How Your Business is Doing?

Want to Know How Your Business is Doing?

Download our Business Health Check Up Mini Assessment and receive a complimentary 30 minute phone consultation with an Operational Strategies‘ consultant.

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Great People To Work With...

What makes Operational Strategies different is that each of our consultants has work experience in his/her subject area and believes in a team approach. We work with our clients to develop the best solutions for their business or organization.

Our Method Takes It Step by Step...

No two organizations are alike. As such we use a discovery process that narrows down the specific why, what and how elements that will help get your organization to reach its organizational goals.

Learn about our suite of tools...

We employ a suite of analytic tools to fully understand your organization and then develop creative solutions with you to achieve your goals. Companies that do not look at both daily operations and long term plans can be caught by surprise.

What We Think

Best Practices in Sustainable Business Design

Operational Strategies holds sustainability as one of our most important core values. Sustainability means many different things to different...

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Best Practices in Sustainable Business Design
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Operational Strategies holds sustainability as one of our most important core values. Sustainability means many different things to different people. At Operational Strategies we break sustainability into three distinct, yet highly connected categories: Operational...

Color Outside the Lines

Color Outside the Lines When did you stop thinking like a child and turn into an adult?  When did...

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Color Outside the Lines
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Color Outside the Lines When did you stop thinking like a child and turn into an adult?  When did you set aside wonder, play, imagination, and innocence to put on the drab attributes of...

Tick Tock

Tick-Tock It is said that time stops for no one…no matter how much we need it to, or to...

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Tick Tock
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Tick-Tock It is said that time stops for no one…no matter how much we need it to, or to have it at least slow down.  It is also said that time marches on.  I...

Strategy of Informal Leadership

The strategy of informal leadership can be a key strategy in your success as a business, and in implementing...

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Strategy of Informal Leadership
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The strategy of informal leadership can be a key strategy in your success as a business, and in implementing new plans, processes, or products.  Let’s take a look at some tried and true techniques...

Using the Strategy of Informal Leadership

  Do you have informal leaders in your organization?  Someone that can either pull a team together or tear...

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Using the Strategy of Informal Leadership
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  Do you have informal leaders in your organization?  Someone that can either pull a team together or tear it apart?  You probably already know who it is–the one employee who can persuade and...

I Hate 4th Quarter

Yes, here we are—that scary time of year! No, not Halloween, or Black Friday, or even the madness of...

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I Hate 4th Quarter
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Yes, here we are—that scary time of year! No, not Halloween, or Black Friday, or even the madness of the shopping…..it’s that dreaded fourth quarter of the year.  The time of year when you...

Strategic Planning: A Process to Success

 Did you know that October is International Strategic Planning Month?  Not a widely celebrated event—I doubt even Hallmark has...

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Strategic Planning: A Process to Success
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 Did you know that October is International Strategic Planning Month?  Not a widely celebrated event—I doubt even Hallmark has cards to mark this momentous occasion.  However, it is the time of year when most...

Are you Prepared for Change?

Summer is officially over.  Although the temperatures don’t yet reflect the change, we all know that cooler weather will...

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Are you Prepared for Change?
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Summer is officially over.  Although the temperatures don’t yet reflect the change, we all know that cooler weather will happen.  As we approach fall and then winter, we make changes as well.  We prepare...

Employing a Facilitator — Empowering Your Business

Hiring a facilitator – or consultant or strategist or planner – can be a daunting experience. First, you have...

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Employing a Facilitator — Empowering Your Business
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Hiring a facilitator – or consultant or strategist or planner – can be a daunting experience. First, you have to know what want to accomplish.  Do you believe your business is stagnant? Do you...

Summertime — Work or Play

It’s amazing to me that it is June already.  One-half of 2013 is nearly complete.  Summertime invokes memories of...

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Summertime — Work or Play
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It’s amazing to me that it is June already.  One-half of 2013 is nearly complete.  Summertime invokes memories of lazy days, of going swimming, playing with my friends, family vacations (are we there yet?),...

Beam Me Up

“A meeting is where minutes are taken and hours are wasted”  (James Kirk)  And sometimes we really just want...

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Beam Me Up
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“A meeting is where minutes are taken and hours are wasted”  (James Kirk)  And sometimes we really just want to say “beam me up Scotty”. Nearly every business has meetings.  And, nearly every employee...

No Growth Plan

  No Growth Plan As a consultant, I meet with business owners in all stages of growth—from companies just...

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No Growth Plan
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  No Growth Plan As a consultant, I meet with business owners in all stages of growth—from companies just starting to companies planning an exit strategy.  Nearly every one that I meet with has...

Strategic Planning is not just for the Board Room

Strategic Planning is not just for the Board Room This past year, I’ve had to deal with the declining...

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Strategic Planning is not just for the Board Room
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Strategic Planning is not just for the Board Room This past year, I’ve had to deal with the declining health of my parents, requiring them to be admitted to a nursing home/rehabilitation facility. Regrettably,...

Six Thinking Hats – ROI and Results

“I believe Dr. de Bono’s work in teaching people to think may be the most important thing happening in...

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Six Thinking Hats – ROI and Results
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“I believe Dr. de Bono’s work in teaching people to think may be the most important thing happening in the world today.” – George Gallup Six Thinking Hats® is a systematic thinking method developed...

Ten Steps to Conducting an Options Analysis

Unfortunately, it is not uncommon to see executives get caught up in daily operations at the expense of the...

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Ten Steps to Conducting an Options Analysis
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Unfortunately, it is not uncommon to see executives get caught up in daily operations at the expense of the overall organization.  These are the leaders who focus on being problem solvers instead of looking...

Business Strategy Consulting Is Critical For Small Business

Too often, organizations that need business strategy consulting are the same ones that would never think of hiring a third party...

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Business Strategy Consulting Is Critical For Small Business
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Too often, organizations that need business strategy consulting are the same ones that would never think of hiring a third party to help them. Huge corporations use business strategy consultants to assist with a wide array of programs....

A Bridge to Success

Suspension bridges provide an excellent graphical representation of six characteristics common to successful organizations whether they are for-profit businesses,...

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A Bridge to Success
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Suspension bridges provide an excellent graphical representation of six characteristics common to successful organizations whether they are for-profit businesses, charitable entities or membership organizations. For centuries, people have built suspension bridges to cross otherwise...

A Business Diet Plan That Works

Most businesses today, much like people in general honestly, are running in many different directions. Heck, I bet you...

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A Business Diet Plan That Works
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Most businesses today, much like people in general honestly, are running in many different directions. Heck, I bet you even know folks that have multiple calendars and might actually have a cardiac arrest if...

What Businesses Can Learn From Baseball

It’s that time of year again – baseball fever! Sidebar: Congratulations to the USA Women FIFA World Cup Soccer...

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What Businesses Can Learn From Baseball
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It’s that time of year again – baseball fever! Sidebar: Congratulations to the USA Women FIFA World Cup Soccer team; what an amazing group of competitors…warriors really. The stories of how each player made...

Tips for Maneuvering Life’s Tornadoes

I’ve been out of pocket for quite some time, dealing with issues surrounding my aging parents.  Although I am...

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Tips for Maneuvering Life’s Tornadoes
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I’ve been out of pocket for quite some time, dealing with issues surrounding my aging parents.  Although I am a business strategist with 26 years of healthcare experience, I still encountered many roadblocks and...

Metrics – Friend or Foe?

Budgets and metrics are two tools that can either be your friends or foes.  As the executive leader of...

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Metrics – Friend or Foe?
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Budgets and metrics are two tools that can either be your friends or foes.  As the executive leader of your organization, you determine in which category they fall for  you and your company.  I’ll...

Business Lesson #1 Learned from the Cockpit

Being an executive leader requires learning lessons from not just personal experiences but also from other sources.  Sometimes life...

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Business Lesson #1 Learned from the Cockpit
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Being an executive leader requires learning lessons from not just personal experiences but also from other sources.  Sometimes life lessons are the most real!  Here is a business lesson learned by observing a professional...

Word Du Jour – Strategy!

IT HAPPENED AGAIN TODAY! It is like fingers on a chalkboard to me.  As a business strategy consultant, I...

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Word Du Jour – Strategy!
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IT HAPPENED AGAIN TODAY! It is like fingers on a chalkboard to me.  As a business strategy consultant, I get frustrated and annoyed at the overuse of the word ‘strategy’ in the business world. ...

The Department of Labor vs. Your Company – Are You Ready to Rumble?

Ladies and Gentlemen!  Your attention, please!  Today’s bout is for the heavy weight title of America’s Successful Enterprise.  In...

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The Department of Labor vs. Your Company – Are You Ready to Rumble?
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Ladies and Gentlemen!  Your attention, please!  Today’s bout is for the heavy weight title of America’s Successful Enterprise.  In the near corner, wearing red trunks, is the Department of Labor, returning to activity as...

The Big Three

A big part of business strategy consulting is teaching the executive leadership about the planning process.  The three keystones...

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The Big Three
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A big part of business strategy consulting is teaching the executive leadership about the planning process.  The three keystones to planning are creating a strategy, building a plan, and identifying and implementing accountability. Many...

10 Questions to Ask a Potential Consultant

I was recently asked by a medical practice manager how Operational Strategies differs from other management consulting companies.  It...

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10 Questions to Ask a Potential Consultant
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I was recently asked by a medical practice manager how Operational Strategies differs from other management consulting companies.  It was a fair question and one that I could easily answer, but it led us...

Mediocrity vs. Excellence

Dictionary.com defines success as 1.”the favorable or prosperous termination of attempts or endeavors; and 2.”the attainment of wealth, position,...

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Mediocrity vs. Excellence
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Dictionary.com defines success as 1.”the favorable or prosperous termination of attempts or endeavors; and 2.”the attainment of wealth, position, honors, or the like.”  As a business strategy consultant, I work with many consultants of...

Creating the Future With Why

We do business strategy consulting.  But what keeps us going client after client is the why we do it. ...

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Creating the Future With Why
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We do business strategy consulting.  But what keeps us going client after client is the why we do it.  As a group, we enjoy teaching executive leadership and their companies how to think differently...

Luis Urzua – An Example of Leadership

Like several million other folks, I watched the final miners being raised one-by-one from the Chilean mine after having...

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Luis Urzua – An Example of Leadership
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Like several million other folks, I watched the final miners being raised one-by-one from the Chilean mine after having been trapped there for over two months.  It was absolutely remarkable and inspiring to see...

Strategic is Identifying Options

Today I found myself using words with a friend that I usually reserve for clients:  “You have two choices–be...

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Strategic is Identifying Options
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Today I found myself using words with a friend that I usually reserve for clients:  “You have two choices–be intentional and deliberate or continue to play the victim.”  My friend works for a large...

Strategic Common Courtesy

Earlier this week while I was sitting in downtown Austin, I witnessed a bizarre and unfortunate accident.  The driver...

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Strategic Common Courtesy
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Earlier this week while I was sitting in downtown Austin, I witnessed a bizarre and unfortunate accident.  The driver of an 18-wheeler, making a right turn, did not see the car sitting in the...

Leadership Lessons Learned in Childhood

Anybody who knows me knows that I can talk.  I often laugh that I am still making up for...

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Leadership Lessons Learned in Childhood
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Anybody who knows me knows that I can talk.  I often laugh that I am still making up for lost time.  You see, I had a speech impediment as a child that prevented me...

Are You Choosing To Have an Inefficient Organization?

It is not uncommon for a management consultant to identify inefficiencies during a client’s operations assessment.  However, lately I...

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Are You Choosing To Have an Inefficient Organization?
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It is not uncommon for a management consultant to identify inefficiencies during a client’s operations assessment.  However, lately I have met with several companies that have identified their own inefficiencies and chosen not to...

Ten Tips to Increase Revenue for Your Business

In recent weeks,  I have been reminded that medical practice management is not so different from businesses in other...

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Ten Tips to Increase Revenue for Your Business
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In recent weeks,  I have been reminded that medical practice management is not so different from businesses in other industries.  For example, those of us with a history of healthcare management have either said...

Learn to Color Outside the Lines

When did you stop thinking like a child and turn into an adult?  When did you set aside wonder,...

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Learn to Color Outside the Lines
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When did you stop thinking like a child and turn into an adult?  When did you set aside wonder, play, imagination, and innocence to put on the drab attributes of ‘responsible’ activity?  Was there...

Six Tips for Being Strategic

As a business strategy consultant, it is no surprise that I frequently receive questions about how someone learns to...

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Six Tips for Being Strategic
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As a business strategy consultant, it is no surprise that I frequently receive questions about how someone learns to be strategic.  There’s no big mystery.  It is just about getting in the habit of...

Language is a Strategy

Today, I had the good fortune of meeting with a colleague who uses an approach to business strategy consulting...

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Language is a Strategy
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Today, I had the good fortune of meeting with a colleague who uses an approach to business strategy consulting very similar to my own.  It was fun to compare war stories and experiences about...

A Healthy Brain Organization

I have always been fascinated with the human brain.  I enjoy reading research studies about it in relation to...

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A Healthy Brain Organization
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I have always been fascinated with the human brain.  I enjoy reading research studies about it in relation to the workplace.   I admit it; I actually enjoy leadership workshops dedicated to the subject! I...

Intention Deficit Disorder

As a business strategy consultant, I am paid to think.  I offer my clients an objective viewpoint of their...

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Intention Deficit Disorder
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As a business strategy consultant, I am paid to think.  I offer my clients an objective viewpoint of their business and help them think differently about their company. I help them design strategy, implement...

The Power of Personal Development

It is the time of year when executive leaders begin planning for the next year’s business and corporate growth. ...

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The Power of Personal Development
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It is the time of year when executive leaders begin planning for the next year’s business and corporate growth.  Sometimes we do this through retreats, leadership workshops, or team building exercises.  As part of...

Due Diligence

As a business strategy consultant, I have seen many organizations violate the trust of their employees by not having...

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Due Diligence
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As a business strategy consultant, I have seen many organizations violate the trust of their employees by not having documented procedures.  It isn’t enough to tell someone your expectations.  You must document them for...

Communication is a Strategy

I have never understood the phenomena of executive leadership that do not listen to their employees.  Frequently, I go...

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Communication is a Strategy
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I have never understood the phenomena of executive leadership that do not listen to their employees.  Frequently, I go to a client’s site to perform an operations assessment and discover that the leadership really...

Tips for a Requirements Analysis (Part II)

This is part two of Tips for a Requirement Analysis.  In this article, I am addressing the people component...

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Tips for a Requirements Analysis (Part II)
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This is part two of Tips for a Requirement Analysis.  In this article, I am addressing the people component of your system implementation.  Remember, these tips can be used for manual and electronic system...

Tips for a Requirements Analysis (Part I)

As a business strategy consultant, I have seen many organizations spend lots of money and time choosing information management...

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Tips for a Requirements Analysis (Part I)
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As a business strategy consultant, I have seen many organizations spend lots of money and time choosing information management systems but very little time proactively identifying the long term impact of those systems on...

Confessions of a Multitasker

I confess – I am a multitasker.  I have read many articles about the research of multitasking and yet...

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Confessions of a Multitasker
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I confess – I am a multitasker.  I have read many articles about the research of multitasking and yet I continue to do it.  Truth to be told – I even tell my clients...

Executive Leadership Means Making Tough Decisions

One of the hardest things for hospital personnel to deal with is a disaster that affects the whole town. ...

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Executive Leadership Means Making Tough Decisions
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One of the hardest things for hospital personnel to deal with is a disaster that affects the whole town.  Often I still have flashbacks to a time when there was a chemical spill at...

The Story of an Organization and Their Struggle to Achieve Operational Efficiency

Last fall, I arrived at a client hospital site and felt as though I had fallen into the land...

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The Story of an Organization and Their Struggle to Achieve Operational Efficiency
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Last fall, I arrived at a client hospital site and felt as though I had fallen into the land of Winnie the Pooh.  The manager of the department seemed to focus only on patient...

Protect Your Organization

Several years ago I received a phone call from an executive leader who was desperately seeking answers after he...

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Protect Your Organization
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Several years ago I received a phone call from an executive leader who was desperately seeking answers after he discovered his partner had embezzled thousands of dollars from his company.  He wanted to make...

Effective Leadership Requires Planning

Recently I saw a tee-shirt on a man who was jogging down the street all by himself.  The front...

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Effective Leadership Requires Planning
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Recently I saw a tee-shirt on a man who was jogging down the street all by himself.  The front of the shirt was printed with the phrase, “I must hurry and catch the others.” ...

Great Kitchen: No Outlets (So there is a reason for the blueprint!)

Many years ago my ex-husband and I were building a home.  It wasn’t anything fancy, but it was our...

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Great Kitchen: No Outlets (So there is a reason for the blueprint!)
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Many years ago my ex-husband and I were building a home.  It wasn’t anything fancy, but it was our first home, and we were excited.  I was in hospital risk management at that time...

Balance is a Strategy

During a recent business development meeting, my colleagues and I were discussing the reading habits of successful people.  This...

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Balance is a Strategy
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During a recent business development meeting, my colleagues and I were discussing the reading habits of successful people.  This particular conversation was sparked by one of the members sharing his experience of recently visiting...

You Have to Have a Healthcare Strategy

Regardless of your position on healthcare reform, recent legislation will change the way we operate our businesses.  Small companies...

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You Have to Have a Healthcare Strategy
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Regardless of your position on healthcare reform, recent legislation will change the way we operate our businesses.  Small companies will have to determine whether they want to grow and thereby become responsible for additional...

Dogs Are Cute, But Not Great Leaders

I have two dogs—Brownie and Linus. Brownie is a three year old dachshund and Linus is a two year...

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Dogs Are Cute, But Not Great Leaders
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I have two dogs—Brownie and Linus. Brownie is a three year old dachshund and Linus is a two year old Chiweenie.  They are good friends, but make no mistake—they plot to prevent each other...

Apologizing for Mistakes is a Strategy

There was recently a news story about a Canadian-born woman who is now a US citizen and how she...

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Apologizing for Mistakes is a Strategy
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There was recently a news story about a Canadian-born woman who is now a US citizen and how she has endured multiple instances of being handcuffed, arrested, and interrogated—on at least one occasion in...

7 Question Check Up For Your Business Strategy

I was listening to a news broadcast this morning about the importance of getting an annual physical exam.  The...

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7 Question Check Up For Your Business Strategy
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I was listening to a news broadcast this morning about the importance of getting an annual physical exam.  The doctor discussed the need to check the routine stuff, adult vaccinations, blood tests, etc. But...

Shrek: A True Executive Leader

It is my belief that a true leader will never ask his followers to do something he wouldn’t be...

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Shrek: A True Executive Leader
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It is my belief that a true leader will never ask his followers to do something he wouldn’t be willing to do himself. In the first Shrek movie, Lord Farquaad offers a fabulous reward...

Exit Strategy for Executive Leadership

Today, I was reminded of the most valuable lesson I learned as a young executive in a rural hospital...

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Exit Strategy for Executive Leadership
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Today, I was reminded of the most valuable lesson I learned as a young executive in a rural hospital in Texas.  It had become necessary to terminate one of the middle managers for lack...

Vision: The Beginning of Business Process Improvement

Recently I was contacted by a local company to discuss a proposal for business process improvement.  In a very...

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Vision: The Beginning of Business Process Improvement
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Recently I was contacted by a local company to discuss a proposal for business process improvement.  In a very limited discovery stage, I determined the CEO of the company did not have a vision...

The “Yes, No, Not Yet Document”

David Allen said “You can do anything – but not everything.”  In strategic planning, I call the actual document...

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The “Yes, No, Not Yet Document”
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David Allen said “You can do anything – but not everything.”  In strategic planning, I call the actual document “the yes, no, not yet document”. Once you have documented the plan into an actionable...

Executive Leadership: It Isn’t About You

I’ve met some executive leaders that amaze me by what they obviously didn’t learn on the way up the...

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Executive Leadership: It Isn’t About You
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I’ve met some executive leaders that amaze me by what they obviously didn’t learn on the way up the ladder of “success”.  When you are in any position of leadership, it is no longer...

Consistency is a Strategy

When I was a hospital risk manager, I learned early that it is easier to defend an organization when...

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Consistency is a Strategy
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When I was a hospital risk manager, I learned early that it is easier to defend an organization when people are consistent with their behaviors.  Even if it meant they were consistently wrong, it...

Insights to Leadership Communication Skills

This past week I attended three unrelated forums that ultimately identified key communication skills used by successful leaders. From...

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Insights to Leadership Communication Skills
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This past week I attended three unrelated forums that ultimately identified key communication skills used by successful leaders. From these discussions, I am reminded that sometimes it isn’t what we say so much as...

Strategy for Business: Are you Effective or Efficient?

It’s common for us to hear today that management consultants, advertisers, and marketing people describe their services or products...

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Strategy for Business: Are you Effective or Efficient?
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It’s common for us to hear today that management consultants, advertisers, and marketing people describe their services or products as ‘effective.’  But if you are in business, can you really afford just to be...

Being Strategic Means Being Informed

Right now the U.S. Senate is considering the House amendment to H.R.4213.  This bill is an attempt to close...

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Being Strategic Means Being Informed
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Right now the U.S. Senate is considering the House amendment to H.R.4213.  This bill is an attempt to close some of the loopholes created by ARRA, the stimulus package.  It includes many provisions, including...

The Value of Operational Assessment

The Value of an Operational Assessment? Recently a business owner asked me what is the purpose of an operational...

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The Value of Operational Assessment
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The Value of an Operational Assessment? Recently a business owner asked me what is the purpose of an operational assessment and why would he need one.  The short answer is that an operational assessment...

9 Tips for Strategic Relationships

I recently had a new experience. Let’s call it a professional growth opportunity.  In the past year or two,...

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9 Tips for Strategic Relationships
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I recently had a new experience. Let’s call it a professional growth opportunity.  In the past year or two, I began attending some formal networking groups where I actually had to initiate conversation, make...

Executive Consulting – Strategy for Verbal Mishaps

It is not uncommon for leaders to make communication errors, and they usually have skilled people on staff to...

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Executive Consulting – Strategy for Verbal Mishaps
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It is not uncommon for leaders to make communication errors, and they usually have skilled people on staff to “fix” their blunders.  Joe Biden, our Vice President, has a tendency to say too much...

Using the Strategy of Informal Leadership (Part Three)

In today’s market, many leaders recognize their team is a vital, required component for gaining a competitive edge. Unfortunately...

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Using the Strategy of Informal Leadership (Part Three)
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In today’s market, many leaders recognize their team is a vital, required component for gaining a competitive edge. Unfortunately they often sincerely have little idea how to create an environment to nurture an effective...

10 Considerations for a Business Survival Strategy

Congress adjourned for the holiday weekend without deciding on Medicare Physician Payments legislation, which means that as of June...

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10 Considerations for a Business Survival Strategy
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Congress adjourned for the holiday weekend without deciding on Medicare Physician Payments legislation, which means that as of June 1, 2010, physicians will be taking a 21.3% pay cut for each Medicare patient they...

Strategy for Implementing New Laws

The government has given the health care sector three major initiatives to be implemented within the same five year...

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Strategy for Implementing New Laws
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The government has given the health care sector three major initiatives to be implemented within the same five year period – the HI TECH Act, Health Care Reform, and ICD10 migration.  In reality, these...

Strategic Planning Requires Taking Risks

My husband is a traveling IT consultant and is a frequent flier on Southwest Airlines. Many times the flight...

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Strategic Planning Requires Taking Risks
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My husband is a traveling IT consultant and is a frequent flier on Southwest Airlines. Many times the flight attendants make flights more bearable with their sense of humor. Recently one told the passengers...

Strategist vs. Consultant vs. Coach

I was recently asked, “what is the difference between a strategist, a consultant, and a coach?”  Although this is...

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Strategist vs. Consultant vs. Coach
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I was recently asked, “what is the difference between a strategist, a consultant, and a coach?”  Although this is only my opinion, I’d like to share my response. A strategist is a person who...

Education vs Training in Systems Implementations

I recently met with a colleague that defines training as ‘teaching repetitive tasks’ and education as ‘teaching someone to...

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Education vs Training in Systems Implementations
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I recently met with a colleague that defines training as ‘teaching repetitive tasks’ and education as ‘teaching someone to design.’ This is perfect! Too many times we administrators expect managers to ‘train’ end users...

Strategic, Intentional and Deliberate

Being strategic means thinking intentionally and deliberately about your organization. That includes considering the impacts of any system change....

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Strategic, Intentional and Deliberate
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Being strategic means thinking intentionally and deliberately about your organization. That includes considering the impacts of any system change. Unfortunately, management consultants are usually called in as a reactive response when a system implementation...

Strategic Planning is a Process

Strategic planning is the first step in any business long-term plan.  It’s the stage when the key players come together...

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Strategic Planning is a Process
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Strategic planning is the first step in any business long-term plan.  It’s the stage when the key players come together to discuss, brainstorm, and kick around new ideas and directions that can help a company...

Vendor Management

Pre-Implementation Vendor management is a demanding part of the entire business software implementation planning process and should be delegated...

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Vendor Management
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Pre-Implementation Vendor management is a demanding part of the entire business software implementation planning process and should be delegated to someone within the organization who understands the overall plan. This person will manage the...

System Selection

System selection is the second step of a system change or implementation. The first, of course, is conducting...

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System Selection
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System selection is the second step of a system change or implementation. The first, of course, is conducting a thorough requirements analysis (See ‘10 Tips for a Requirements Analysis’). Each candidate system...

Strategic Thinking as a Process

Many business professionals recognize the duty for planning but don’t necessarily embrace the habit. Strategic thinking or planning isn’t...

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Strategic Thinking as a Process
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Many business professionals recognize the duty for planning but don’t necessarily embrace the habit. Strategic thinking or planning isn’t just for business plans and financial investors. It should be a routine part of your...

Innovative Techniques, Tools and Workshops

We help Austin’s leaders create useful, intelligent plans and make them actionable through accountability. Our multidisciplinary team uses innovative...

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Innovative Techniques, Tools and Workshops
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We help Austin’s leaders create useful, intelligent plans and make them actionable through accountability. Our multidisciplinary team uses innovative techniques and tools based on our PILLAR© Methodology to help you and your team build...

Operational Excellence

An Objective Approach to Business Process Improvement  A SUCCESSFUL COMPANY IS ONLY AS STRONG AS THE SUM OF ITS...

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Operational Excellence
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An Objective Approach to Business Process Improvement  A SUCCESSFUL COMPANY IS ONLY AS STRONG AS THE SUM OF ITS PARTS: LEADERSHIP, OPERATIONS, AND ITS COMMITMENT TO AUTHENTIC SUSTAINABILITY Pursuing Operational Excellence ensures that you...

Authentic Sustainability

Ensure long term success through financial, environmental and social sustainability A SUCCESSFUL COMPANY IS ONLY AS STRONG AS THE...

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Authentic Sustainability
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Ensure long term success through financial, environmental and social sustainability A SUCCESSFUL COMPANY IS ONLY AS STRONG AS THE SUM OF ITS PARTS: LEADERSHIP, OPERATIONS, AND ITS COMMITMENT TO AUTHENTIC SUSTAINABILITY Practicing Authentic Sustainability...

Redefining Leadership

Regain objectivity by leveraging internal business intelligence A SUCCESSFUL COMPANY IS ONLY AS STRONG AS THE SUM OF ITS...

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Redefining Leadership
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Regain objectivity by leveraging internal business intelligence A SUCCESSFUL COMPANY IS ONLY AS STRONG AS THE SUM OF ITS PARTS: LEADERSHIP, OPERATIONS, AND ITS COMMITMENT TO AUTHENTIC SUSTAINABILITY Redefining Leadership provides the opportunity to...

Business

By having a core group of consultants in combination with a broad network of specialists available for projects as...

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Business
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By having a core group of consultants in combination with a broad network of specialists available for projects as necessary, we have access to expertise in a range of businesses from small business ventures...

Non-Profit

As board members, cofounders, and consultants serving a wide variety of nonprofits, we understand the unique challenges that mission...

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Non-Profit
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As board members, cofounders, and consultants serving a wide variety of nonprofits, we understand the unique challenges that mission driven organizations face. Senior leadership may struggle with employee engagement, fundraising and revenue creation, communicating...

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We look forward to working with you to develop solutions for reaching your organizational goals.