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$30 Million cost savings by DuPont! ABB Finland meeting time reduced from 30 days to 2 days! Siemens product development time reduced by 50%!Read More
Careerbuilder.com identified 84% of Americans are unhappy with what they do for a living. Although many of those interviewed may have liked what they did, they did not like the person or company for whom they workedRead More
PILLARS© is a process by which we work with you to take you and your leadership team from thinking reactively to thinking creatively through examining seven components of your organization.Read More
The Business CT Scan is a modified SWOT analysis that is used as a strategic planning tool.Read More
It isn’t enough to have a strategic plan–it must be a plan that is actionable at the operations level so the organization can be intentional and deliberate regarding its long-term sustainability.Read More
The OAKS© knowledge auditing system provides a business organization with clear insight into each of these areas through a comprehensive examination of its knowledge management needs and practicesRead More
What makes Operational Strategies different is that each of our consultants has real work experience in his/her subject matter and believes in a collaborative team model to provide our clients with the best for their individual business or organization.
No two organizations are alike - As such we use a structured discovery process that narrows down the specific why, what and how elements that make your organization unique.
Learn about our suite of tools we employ to develop collaborative solutions with you. Companies that do not look at both daily operations and long term plans can be caught by surprise.
No Growth Plan As a consultant, I meet with business owners in all stages of growth—from companies just...Learn More
Strategic Planning is not just for the Board Room This past year, I’ve had to deal with the declining...Learn More
“I believe Dr. de Bono’s work in teaching people to think may be the most important thing happening in...Learn More
Unfortunately, it is not uncommon to see executives get caught up in daily operations at the expense of the...Learn More
There seems to be a new trend in which some healthcare groups are referring to patients as customers. What...Learn More
Too often, organizations that need business strategy consulting are the same ones that would never think of hiring a third party...Learn More
Too often, organizations that need business strategy consulting are the same ones that would never think of hiring a third party to help them. Huge corporations use business strategy consultants to assist with a wide array of programs....
Suspension bridges provide an excellent graphical representation of six characteristics common to successful organizations whether they are for-profit businesses,...Learn More
Suspension bridges provide an excellent graphical representation of six characteristics common to successful organizations whether they are for-profit businesses, charitable entities or membership organizations. For centuries, people have built suspension bridges to cross otherwise...
Most businesses today, much like people in general honestly, are running in many different directions. Heck, I bet you...Learn More
It’s that time of year again – baseball fever! Sidebar: Congratulations to the USA Women FIFA World Cup Soccer...Learn More
The United States will be adopting ICD-10, a coding system for diseases and healthcare procedures. Adoption has been delayed...Learn More
I have had multiple conversations recently with people who were genuinely trying to understand why their doctor’s office operates...Learn More
I’ve been out of pocket for quite some time, dealing with issues surrounding my aging parents. Although I am...Learn More
Budgets and metrics are two tools that can either be your friends or foes. As the executive leader of...Learn More
Being an executive leader requires learning lessons from not just personal experiences but also from other sources. Sometimes life...Learn More
IT HAPPENED AGAIN TODAY! It is like fingers on a chalkboard to me. As a business strategy consultant, I...Learn More
Ladies and Gentlemen! Your attention, please! Today’s bout is for the heavy weight title of America’s Successful Enterprise. In...Learn More
Ladies and Gentlemen! Your attention, please! Today’s bout is for the heavy weight title of America’s Successful Enterprise. In the near corner, wearing red trunks, is the Department of Labor, returning to activity as...
A big part of business strategy consulting is teaching the executive leadership about the planning process. The three keystones...Learn More
I was recently asked by a medical practice manager how Operational Strategies differs from other management consulting companies. It...Learn More
In my business strategy consulting work, one of the services I provide is to perform operational assessments. I do...Learn More
Dictionary.com defines success as 1.”the favorable or prosperous termination of attempts or endeavors; and 2.”the attainment of wealth, position,...Learn More
We do business strategy consulting. But what keeps us going client after client is the why we do it. ...Learn More
Like several million other folks, I watched the final miners being raised one-by-one from the Chilean mine after having...Learn More
Today I found myself using words with a friend that I usually reserve for clients: “You have two choices–be...Learn More
Earlier this week while I was sitting in downtown Austin, I witnessed a bizarre and unfortunate accident. The driver...Learn More
Anybody who knows me knows that I can talk. I often laugh that I am still making up for...Learn More
It is not uncommon for a management consultant to identify inefficiencies during a client’s operations assessment. However, lately I...Learn More
It is not uncommon for a management consultant to identify inefficiencies during a client’s operations assessment. However, lately I have met with several companies that have identified their own inefficiencies and chosen not to...
In recent weeks, I have been reminded that medical practice management is not so different from businesses in other...Learn More
When did you stop thinking like a child and turn into an adult? When did you set aside wonder,...Learn More
As a business strategy consultant, it is no surprise that I frequently receive questions about how someone learns to...Learn More
Today, I had the good fortune of meeting with a colleague who uses an approach to business strategy consulting...Learn More
I have always been fascinated with the human brain. I enjoy reading research studies about it in relation to...Learn More
As a business strategy consultant, I am paid to think. I offer my clients an objective viewpoint of their...Learn More
It is the time of year when executive leaders begin planning for the next year’s business and corporate growth. ...Learn More
As a business strategy consultant, I have seen many organizations violate the trust of their employees by not having...Learn More
I have never understood the phenomena of executive leadership that do not listen to their employees. Frequently, I go...Learn More
This is part two of Tips for a Requirement Analysis. In this article, I am addressing the people component...Learn More
As a business strategy consultant, I have seen many organizations spend lots of money and time choosing information management...Learn More
I confess – I am a multitasker. I have read many articles about the research of multitasking and yet...Learn More
One of the hardest things for hospital personnel to deal with is a disaster that affects the whole town. ...Learn More
Last fall, I arrived at a client hospital site and felt as though I had fallen into the land...Learn More
Several years ago I received a phone call from an executive leader who was desperately seeking answers after he...Learn More
Recently I saw a tee-shirt on a man who was jogging down the street all by himself. The front...Learn More
Many years ago my ex-husband and I were building a home. It wasn’t anything fancy, but it was our...Learn More
During a recent business development meeting, my colleagues and I were discussing the reading habits of successful people. This...Learn More
Regardless of your position on healthcare reform, recent legislation will change the way we operate our businesses. Small companies...Learn More
I recently had breakfast with an IT colleague who was venting about one of her healthcare clients. She was...Learn More
I have two dogs—Brownie and Linus. Brownie is a three year old dachshund and Linus is a two year...Learn More
There was recently a news story about a Canadian-born woman who is now a US citizen and how she...Learn More
I was listening to a news broadcast this morning about the importance of getting an annual physical exam. The...Learn More
It is my belief that a true leader will never ask his followers to do something he wouldn’t be...Learn More
Today, I was reminded of the most valuable lesson I learned as a young executive in a rural hospital...Learn More
Recently I was contacted by a local company to discuss a proposal for business process improvement. In a very...Learn More
David Allen said “You can do anything – but not everything.” In strategic planning, I call the actual document...Learn More
I’ve met some executive leaders that amaze me by what they obviously didn’t learn on the way up the...Learn More
When I was a hospital risk manager, I learned early that it is easier to defend an organization when...Learn More
This past week I attended three unrelated forums that ultimately identified key communication skills used by successful leaders. From...Learn More
It’s common for us to hear today that management consultants, advertisers, and marketing people describe their services or products...Learn More
Right now the U.S. Senate is considering the House amendment to H.R.4213. This bill is an attempt to close...Learn More
Be honest. Has it crossed your mind to sell your practice to a hospital or retire rather than deal...Learn More
The Value of an Operational Assessment? Recently a business owner asked me what is the purpose of an operational...Learn More
I would like to address the following comments to my readers in the healthcare field, especially those in Health...Learn More
I recently had a new experience. Let’s call it a professional growth opportunity. In the past year or two,...Learn More
It is not uncommon for leaders to make communication errors, and they usually have skilled people on staff to...Learn More
In today’s market, many leaders recognize their team is a vital, required component for gaining a competitive edge. Unfortunately...Learn More
Let’s take a look at some tried and true techniques to end power struggles with your informal leaders, move...Learn More
Strategic thinking is a tool for moving your organization forward. An important thing to consider when thinking strategically, is...Learn More
Congress adjourned for the holiday weekend without deciding on Medicare Physician Payments legislation, which means that as of June...Learn More
The government has given the health care sector three major initiatives to be implemented within the same five year...Learn More
My husband is a traveling IT consultant and is a frequent flier on Southwest Airlines. Many times the flight...Learn More
Faced with an uncertain economic climate and jittery investors, many upper managers and business owners find themselves too preoccupied...Learn More
Faced with an uncertain economic climate and jittery investors, many upper managers and business owners find themselves too preoccupied to take the long view and think ahead about their business’ future. That’s where Penny...
I was recently asked, “what is the difference between a strategist, a consultant, and a coach?” Although this is...Learn More
Several years ago, I was asked to facilitate a strategy session for a large HMO that wanted to change...Learn More
I recently met with a colleague that defines training as ‘teaching repetitive tasks’ and education as ‘teaching someone to...Learn More
Being strategic means thinking intentionally and deliberately about your organization. That includes considering the impacts of any system change....Learn More
Being strategic means thinking intentionally and deliberately about your organization. That includes considering the impacts of any system change. Unfortunately, management consultants are usually called in as a reactive response when a system implementation...
Strategic planning is the first step in any business long-term plan. It’s the stage when the key players come together...Learn More
Pre-Implementation Vendor management is a demanding part of the entire business software implementation planning process and should be delegated...Learn More
System selection is the second step of a system change or implementation. The first, of course, is conducting...Learn More
Many business professionals recognize the duty for planning but don’t necessarily embrace the habit. Strategic thinking or planning isn’t...Learn More
We help Austin’s leaders create useful, intelligent plans and make them actionable through accountability. Our multidisciplinary team uses innovative...Learn More
Operational Strategies holds sustainability as one of our most important core values. Sustainability means many different things to different...Learn More
Operational Strategies holds sustainability as one of our most important core values. Sustainability means many different things to different people. At Operational Strategies we break sustainability into three distinct, yet highly connected categories: Operational...
Reorienting the business of healthcare to focus on the patient and the delivery of effective, compassionate care.Learn More
An Objective Approach to Business Process Improvement A SUCCESSFUL COMPANY IS ONLY AS STRONG AS THE SUM OF ITS...Learn More
Ensure long term success through financial, environmental and social sustainability A SUCCESSFUL COMPANY IS ONLY AS STRONG AS THE...Learn More
Regain objectivity by leveraging internal business intelligence A SUCCESSFUL COMPANY IS ONLY AS STRONG AS THE SUM OF ITS...Learn More
By having a core group of consultants in combination with a broad network of specialists available for projects as...Learn More
As board members, cofounders, and consultants serving a wide variety of nonprofits, we understand the unique challenges that mission...Learn More
Healthcare is an industry that is constantly changing whether it is technology, revenue, or regulatory determined. We have experienced...Learn More
Penny is the CEO and Chief Strategist of Operational Strategies. She helps organizations leverage their own intelligence through C-Suite Mentoring and asking strategic questions of the executive leadership. Penny...
Angela is the Business Development Director for Operational Strategies. She brings a strong background in creative solutions, bringing people and businesses together, developing more efficient processes and additional revenue streams,...
We look forward to working collaboratively with you to develop solutions for intentional change.